How Hotels Can Streamline Operations with PACDock?

Managing Rooms as Kits

Now, in a hotel most rooms have a collection of assets - e.g Kettle, Telephone, Refrigerator etc. In our system, a collection of assets is called a kit. So you can represent every room as a kit—a bundle of items that together define that room’s setup.

But not all rooms are the same, You may have different room types with different assets.

For example:

• Twin Room → 2 Beds, TV, Telephone, Refrigerator, Iron, Ironing Board
• Standard Room → 1 Bed, TV, Telephone, Water Heater
• Family Room → 3 Beds, TV, Refrigerator, Electric Kettle, Ironing Board
• Junior Suite → 1 King Bed, 2 TVs, Mini Bar, Safe, Iron, Refrigerator

To address this issue, we have what is called a Kit Model which defines the common characteristics of a specific kit. Each room type can be created as a kit model, ensuring consistent setup across all similar rooms. You can then easily manage individual room instances as actual kits—automatically inheriting the right set of assets.

This approach lets your teams always know what exactly should be in each room—and identify assets that are missing or due for service.

Managing Other Hotel Assets

You may often have standalone or shared assets that are not part of a room that need monitoring—such as:

• Vacuum cleaners
• Housekeeping trolleys
• Laundry machines
• CCTV cameras and access control systems
• Electronics in the conference rooms
• Elevators

Each of these can be added as assets in the system. Then you can easily track its location, usage, and condition

Staff Checkout and Accountability

As these shared assets and kits can move between people, you can assign assets or kits directly to staff members by checking it out against them. This adds a layer of accountability and helps track utilization.

How it works:

• Check out assets to staff — Assign a vacuum cleaner, housekeeping trolley, or tool kit to a specific staff member.
• Track in real time — Record when the item was checked out and returned.
• Monitor usage — See which specific assets are used most frequently.
• Reduce loss and damage — Maintain clear responsibility for every item in circulation.

This simple capability ensures full chain-of-custody visibility and helps your hotel prevent asset loss and improve utilization.

Reservations

In addition to simple checkouts, we also have an advanced reservation system. The reservation feature allows your team to reserve assets or kits in advance.This could help you plan ahead when it comes to scheduling specialized tools that may be in short supply.

Routine Inspections and Maintenance

Quality and consistency are two important parameters for Hotels to thrive. Our system helps you maintain both through powerful inspection and audit features:

• Pre-check-in and post-check-out audits — Verify that every item in a room is present and functional.
• Routine inspections — Schedule daily, weekly, or monthly inspections of key assets.
• Flagging issues — Instantly mark an asset as broken, missing, or under maintenance from the mobile app or dashboard.

PACDock offers an easy way for staff to quickly identify any asset via QR code scanning, view its history, and perform actions like inspection or status update.

Preventive Maintenance and Service Scheduling

Eliminate unexpected downtime with service planning.

• Assign vendors for each maintenance task.
• Record service cost, and other details.
• Generate detailed maintenance and cost reports for audits and analysis.

Why PACDock Matters

By digitizing hotel asset tracking, you can:

• Reduce asset loss and misplacement
• Extend the life of expensive equipment through regular maintenance
• Improve housekeeping and maintenance efficiency
• Deliver a consistent guest experience
• Save hours of manual recordkeeping every week

In Summary

Whether you manage a boutique resort or a large chain of hotels, PACDock gives you room-level visibility, effortless tracking, and operational efficiency—all in one platform.

Every bed, every TV, every piece of equipment—tracked, maintained, and ready when your guests are.